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What makes teak wood furniture special?Teak wood is renowned for its exceptional durability, resistance to the elements, and timeless beauty. It's perfect for crafting long-lasting, elegant, and sustainable furniture pieces that elevate any space.
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Are your products eco-friendly?Yes, we are committed to sustainability. Our teak wood is sourced from responsibly managed forests, and we use 90% all-natural materials in our products. We prioritise the environment in every step of our production process.
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Can I customise my furniture?Absolutely! We offer customisation options, allowing you to tailor your furniture to your unique style and preferences. You can choose from different teak wood types, fabrics, and finishes to create your ideal piece.
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How long does it take to receive my order?Delivery timelines vary based on the type of product. Made-to-order items typically take 3 to 6 weeks, while in-stock products can be delivered in under a week. You'll receive specific delivery estimates during the checkout process.
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What's your return policy?We have a strict no-return policy for made-to-order items. However, if your product arrives damaged or broken, we'll either service it or offer a free replacement or refund, depending on your preference.
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How do I care for my teak wood furniture?To maintain your teak wood furniture's beauty, regularly clean it with a dry cloth. Use coasters and placemats to protect against scratches, and address spills promptly. Avoid direct sunlight and harsh chemicals.
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Is your teak wood sustainably sourced?Yes, we take pride in sourcing teak wood from responsibly managed forests, ensuring the long-term sustainability of this valuable resource.
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What if I have a problem with my order?Our customer service team is here to help. You can reach out via email, phone, or our website's live chat from 9 am to 5 pm, Monday to Saturday. We're dedicated to resolving any issues promptly.
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Are your products suitable for outdoor use?Yes, teak wood is naturally resistant to rot, decay, and insects, making it an excellent choice for outdoor furniture. However, it's advisable to use protective covers or store your outdoor furniture during extreme weather conditions to prolong its lifespan.
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Do you offer warranty on your products?Yes, we stand by the quality of our products. Each piece of furniture comes with a warranty that covers manufacturing defects. Please refer to the warranty terms and conditions for more details.
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